Rightmove Customer FAQ

Have a question about Rightmove?

Can I change my own branch/development information?

We have launched self-service for our independent estate and letting agency customers. We have given access to all branch decision makers with a secure email address and they can request additional users to have access too. 

To use the feature you must be logging in with a personal, company domain email address e.g. firstname.surname@company.com we will not give access to anyone using a shared log in.

Self-service allows you to update your branch description, change your branch profile picture and change your logo on site. There are step by step details below or you may find this video helpful.

If you have permission to use self-service, when you select the menu in the top left hand corner of the page you

will see a section called 'Account Management' which is where you access the features.

Branch marketing

In the branch marketing tool you can:

  1. Update your branch profile summary description

  2. Update your branch profile full description

  3. Update your branch logo & branch image

If your branch does not have access to self-service, please send us a message through the 'Get in Touch' button and our customer support team would be more than happy to change this for you.

This includes:

  • All of the above
  • Your branch address
  • Your lead email addresses
  • Your telephone number

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Can’t find what you’re looking for? We’re here to help. Get in touch