Rightmove Customer FAQ

Have a question about Rightmove?

I am changing my software provider, what do I need to do?

Things you need to know and do before the changeover:

  • Make sure that all properties you wish to display on Rightmove are on the new software
  • All existing properties will be overwritten 
  • Premium Listings will need to be reallocated back to properties, we will add the credits on to your account for you
  • Property performance data will be lost. If you would like to retain this, print the reports or export them into Excel

Things we will need to know:

  • The data feed you are changing to
  • The date you would like to change the feed
  • Is this a change for sales properties, lettings properties or both?

Please provide us with at least 3 working days notice to make this change.

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