Rightmove Customer FAQ

Have a question about Rightmove?

How do I add a virtual tour?

If you usually upload your listings to Rightmove using an automatic data feed

Continue to upload Virtual Tours and videos to your properties using your data feed – you won’t be able to upload Virtual Tours and videos within Rightmove Plus. The only feature that you will use in Rightmove Plus will be the “Online Viewing” tick box, found when you edit a property from the Property List. Simply go to the “Online Viewing” tab and tick the box, then Save and Make Live.

All other changes, including uploading Virtual Tours and videos will still need to be done using your automated data feed from your software.

If you usually upload your listings to Rightmove using Rightmove Plus

Follow the steps below to upload your Virtual Tours and videos to your listings.

> Go to Property Admin

Once you’re logged in, you’ll see your Rightmove Plus dashboard and on the left of the screen will be the menu icon. Click on that and select Property List from the options.

> Editing a property

Choose the property you wish to add your Virtual Tour or video to by clicking on the image of the property or the first line of the address, which is highlighted in bold.

From there you can amend the Basic Information of the property, such as the address and price, but you’ll need to click on the Media tab.

This is where you’ll see all of the property photography and helpful things such as floorplans and brochures. Look for the section called Additional media and click on Add

If you use YouTube or Vimeo, the content will be embedded in the Property Details page and viewable within the property listing. You can also share an externally hosted secure link. For example, your software supplier may provide a URL or you may host Virtual Tours or video on your own website. In that case, the Virtual Tour or video will appear in a separate pop-up window.

Enter the URL of the Virtual Tour or video with a caption summarising the content and click on the Save button.

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