Rightmove Customer FAQ

Have a question about Rightmove?

I update my properties via my agency software, will I be affected by 2FA?

You should add and edit your properties as usual, through your agency software.  

We do recommend that you speak to your agency software supplier about security options.  If they have two-factor authentication available, we recommend that you enable it. 

We’ve spoken to agents who have experienced a fraudster accessing their agency software/CRM to upload fake properties and access their customer information.  

We also recommend you follow the same best practice that we recommend for Rightmove Plus with your agency software/CRM – for example, making sure your password is unique and not sharing logins with anyone else.

You will still need to verify your identity using 2FA in Rightmove Plus if you access any of the other reports that contain personal data in Rightmove Plus.

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