If a property sale falls through, we’re here to help you promote it again. Here’s what to do.

• Change the listing date
• Fall through relisting criteria
• Fall through declaration
  
  

Change the listing date

Make the property available again on our site. You might need to contact your feed to do this.

1. Check your property meets our relisting criteria.
2. Read through our fall through declaration.
3. Email [email protected] within 7 days of making your listing available again. 
4. In your email, include:

• the words “I agree to the fall through declaration” to confirm that you’ve read and understood it

• a web link to your property on our site. For example, https://www.rightmove.co.uk/properties/123456789#/?channel=RES_BUY

• Send a separate email for each fall through property. 
• You don’t need to send us a memorandum of sale. 

      5. We’ll review your email within 1 hour. 

If your property meets our fall through relisting criteria, we’ll update the listing date. This will mark the property as ‘new’ on our site and in email alerts and help promote it to potential buyers.

If the property doesn’t meet the criteria, there are other ways to promote the property.

Fall through relisting criteria

Our relisting criteria states that we can only change the listing date for a property if it:

• was marked as unavailable, Sold STC or Under Offer for 7 weeks or more
• is now available on our site. Contact us within 7 days of making the property available.
• has had no property alerts in the last 7 days

Fall through declaration

I understand that inaccurately declaring a property as a fall through is likely to be classed as a misleading action contrary to Regulation 5 of the Consumer Protection from Unfair Trading Regulations 2008, with a resultant penalty of a fine and/or up to 2 years imprisonment, and that, if requested, I authorise Rightmove to provide confirmation of this declaration to Trading Standards or any statutory body to assist in their investigations.

I understand that inaccurately declaring a property as a fall through will be classed by Rightmove as a breach of Clause 4.1.3 of the Rightmove General Terms and Conditions (GTCs) and will result in Rightmove terminating our membership in accordance with clause 10.2.5 of the GTCs.

I declare this property as a fall through and request that it be returned to market.