Rightmove Customer FAQ

Have a question about Rightmove?

My property is showing on Rightmove but only when I search by the postcode?

There are a few reasons why your property may not be appearing when searching for a village/town/city. One of the 1st things to look at is the map view on the property, to ensure it is plotted in the correct place. If this isn't right you will need to change this in your software or within Rightmove Plus, if you are a manual loader.

If you’re listing is plotted correctly on map view then it may be falling outside of the current boundaries we have set. The boundaries can be viewed on the map on the right hand side when carrying out a search on Rightmove.co.uk. 

If you believe your listing should be showing within the search but is outside the borders then please let us know and we can look into this further for you

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