Rightmove Customer FAQ

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How do I cancel a tenancy in Tenancy Manager?

You can do this at any time by clicking the “Cancel tenancy” button on the Tenancy Overview page. If you’re cancelling a tenancy after holding deposit has been paid, you will be asked to give a reason for the cancellation.

Based on the cancellation reason, the letter (email) will be sent to the tenant about the holding deposit. 

Examples of letters sent from Tenancy Manager:

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