Learn how to update your Branch name, Brand/Trading Name and your company name using the guide below.

• How to update your Branch Name
• How to update your Brand/Trading Name
• How to update your Company Name

If you believe there is a technical error with your Branch or Trading Name, you can send this to our Customer Technical Care team using the email customersupport@rightmove.co.uk. 

How to update your Branch Name

Your Branch Name should help buyers, vendors, landlords, and tenants easily understand where your branch is located. The branch name is located next the trading name on Rightmove. 

To get your branch name updated, send an email to customersupport@rightmove.co.uk. 

See our Branch Name Rules below: 

Physical Office:

• The Branch Name must accurately reflect the branch address and coverage area.
• Do not include extra details (e.g., "Sales" or "Lettings").
• Maximum length: 30 characters.

Virtual Office:

• The Branch Name must indicate the area covered by the branch, using the format: "Covering [Town/Area]" (e.g., "Covering Birmingham").
• Maximum length: 30 characters.

For more detailed information, refer to our technical guidelines here (page 3). 

How to update your Brand/Trading Name

The Trading Name is the business name used by a company for branding purposes, not necessarily its registered name.

To get your brand/trading name updated, you'll need to send your request to customersupport@rightmove.co.uk. 

How to update your Company Name

The Company Name is the legal, official name of the entity that owns the company, used on government and business paperwork.

To get your company name updated, you'll need to send your request to your Account Manager. This is because your Account Manager will send new forms to be signed. 

If you're not sure on who your Account Manager is, you can schedule a meeting with your Account Manager here.