Scheduled banner updates allow you to plan your advertising in advance, so your chosen designs go live on your preferred dates. This is particularly useful for seasonal campaigns, promotions or any time you want to update your banners for a specific period.


You can arrange for new designs to go live on a set date and if needed, schedule a further update to return to your previous designs. This helps keep your advertising relevant and ensures your banners display the right designs at the right time.


How do I request a scheduled banner update?

To arrange a scheduled banner update, submit the relevant request form below, depending on your membership type and whether you have artwork ready to use or need our in-house Design Team to create a design for you.


If you have your own artwork ready to upload:

Use the Upload Request Form to submit your finished artwork.


If you need our in-house Design Team to create or amend your designs:


When completing the relevant form, include your requested go-live date and if applicable, the date you'd like your banners to revert to another design.


What happens after I submit my request?

The next steps depend on whether you're supplying your own artwork or asking our Design Team to create it for you.


If you're supplying your own artwork

Your request will be sent to our Data Quality team, who will review your artwork and begin the scheduling process. Once your designs have been scheduled, you'll receive confirmation that they're set to go live on your chosen date.


If you're requesting designs from our in-house Design Team

Once you submit your Amend Request Form, our Design Team will begin creating your designs. You'll receive a proof to review and can request further amendments before approving the final designs. Proofs aren't provided when using our Pick Your Own service. For more information, see our Pick Your Own FAQ.

Once you're happy with the designs, we'll begin the scheduling process. You'll receive confirmation when your designs have been scheduled to go live on your chosen date.


Please note: On your scheduled go-live date, allow up to 24 hours for your new designs to appear fully across the site.


Best practice for scheduling banner updates

To get the most from your banner advertising, we recommend keeping each design live on site for around three months. This gives your adverts time to build brand recognition and helps your audience become familiar with your branding.


While you can plan banner updates in advance, we recommend avoiding changes too frequently or scheduling designs too far ahead. Keeping your designs live for a consistent period helps build a recognisable brand, while reviewing your advertising regularly allows you to keep it relevant throughout the year.


For further information, please see our Service Guidelines.


Can I schedule banner updates through AdManager?

No, scheduled banner updates cannot currently be requested through AdManager. To arrange a future banner update, please submit the relevant request form above.


What if I want my banner designs to go live as soon as possible?

If you'd like your new banner designs to go live as soon as possible rather than on a scheduled date, please see our FAQ on how to change your banner advert designs for guidance.