Customer FAQ's
Go back to Rightmove.co.uk

Have a question about Rightmove?

Banner artwork

How to change your banner advert designs
This guide explains the different ways you can update banner adverts that are already live on Rightmove. If you would like to discuss new artwork that i...
Wed, 14 Oct, 2026 at 2:35 PM
What you need to create your own artwork/banners
There are lots of different products you can have as part of your membership and each banner is a different size.  For some tips on creating a great ban...
Mon, 28 Sep, 2026 at 4:00 PM
Why do I have to include small print on the advert?
All adverts on Rightmove must comply with the Committee of Advertising Practice (CAP) Code and be legal, decent, honest and truthful.   If your advert i...
Thu, 1 Oct, 2026 at 3:58 PM
How do I request a Pick Your Own design?
What is Pick Your Own? Requesting a Pick Your Own advert What are Festive Details? What's the difference between Pick Your Own and Festive Details?...
Wed, 14 Oct, 2026 at 11:14 AM
How do I request a scheduled banner advert update?
Scheduled banner updates allow you to plan your advertising in advance, so your chosen designs go live on your preferred dates. This is particularly useful ...
Fri, 16 Oct, 2026 at 9:43 AM