How it works
How properties appear in the Featured Properties section depends on your rotation setting or whether you have the Auto Featured Property product.
You can check your rotation settings via Rightmove Plus. Once you're logged in please select the three horizontal bars on the left hand side to open the menu, select 'Properties', 'Featured Property'. Once here you will see an option to 'Manage rotation settings'.
Automatically feature new properties
If your rotation setting is 'Automatically feature new properties', you do not need to manually select listings.
Rightmove Plus handles the rotation automatically. This means that the available boxes can appear empty in your view even though properties are being featured automatically.
Manually select your Featured Properties
If you want to choose which properties are featured and fill the available boxes yourself, change your rotation setting to either:
- Rotates through selected properties
- Select one property per box
You can then select the specific listings you want to feature.
Please be advised that if you do amend your rotation settings, these will take 24 hours to update.
Auto Featured Property product
If you can see that the property is displayed as featured on Rightmove.co.uk and your rotation setting is set to 'Rotates through selected properties' or 'Select one property per box', but properties still appear to be missing, you could have an Auto Featured product on your account.
This product will automatically feature properties that meet the criteria configured for your account.
If you believe this is the case and would like understand how it is set up on your account
how this product is set up on your account, please do reach out to your Account Manager.
If you do not have the Auto Featured Property product and your rotation settings are set to rotate through selected properties or select one property per box and properties are still missing from the Featured Property tab please contact Customer Support.
