When verification is required, we'll automatically send a verification email to your registered email address. If the email hasn't arrived, there are a few things you can check.

Sometimes verification emails can be filtered into your junk or spam folder, or blocked by your email provider. Try the steps below:

• Check your Junk/Spam folder. Also check that your mailbox isn't full, as this may prevent new emails from being received.
• Add autoresponder@rightmove.com to your safe senders or safe recipients list. If you're unsure how to do this, instructions can usually be found through your email provider.
• Request a new verification email once you've completed the steps above.

Still not receiving the email?

Your email provider may be blocking messages from autoresponder@rightmove.com.

Please contact your email provider and ask them to check whether emails from this address are being blocked from reaching your inbox.

If you are still experiencing issues after completing these steps, please contact our Customer Experience team and we can look into this further for you.