Customer FAQ's
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Guidelines and Resources

Rightmove Hub
The Rightmove Hub is our training and resource centre to help you stay informed and inspired and you can access it here.
Wed, 8 Apr, 2020 at 11:48 AM
Rightmove brand guidelines
Click here you will find our Guidelines for usage of the Rightmove logo and brand.
Fri, 3 Feb, 2023 at 4:35 PM
Technical guidelines and Data Quality requirements
Click here for a copy of our technical guidelines.
Fri, 3 Feb, 2023 at 4:35 PM
Product guidelines
Click here for a copy of our Product guidelines for estate and letting agents.
Fri, 3 Feb, 2023 at 4:36 PM
E-marketing guidelines
Click here for a copy of our Email marketing guidelines and best practice.
Fri, 3 Feb, 2023 at 4:47 PM
Text content guide
Click here for a copy of our Text content guide for display products.
Fri, 3 Feb, 2023 at 4:49 PM
Geographical advertising guidelines
Please see the attachments for our Geographical advertising guidelines for both existing and newly identified geographical advertisers.
Fri, 7 Feb, 2025 at 3:10 PM
Direct debit form
Click here for a copy of our direct debit form. You will need to print this, sign it and send it back to us at the below address: Rightmove Group Limited ...
Fri, 3 Feb, 2023 at 4:51 PM
I’ve raised concerns about an Agent, when will I find out what action has been taken?
When you submit a qualified complaint, we conduct a thorough investigation. If we find incorrect activity, we contact the branch to explain our findings and...
Fri, 2 Aug, 2024 at 9:34 AM