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Tenancy Manager
Can I renew a tenancy if I don't have it on Tenancy Manager?
If you want to renew a tenancy that you currently don't have on Tenancy Manager, you can add that tenancy as a renewal. To add a tenancy as a renewal,...
How can I roll the tenancy on a monthly contractual periodic basis?
If you wish, you can keep the tenancy rolling on a monthly contractual periodic basis (as set out in the AST agreement) rather than renewing it for anothe...
How can I terminate a tenancy?
If tenants and/or landlords decide that they don't want to roll or renew the tenancy, you can mark the tenancy as terminated by clicking "Terminat...
Tenants are not signing Prescribed Information, can I (agent) still complete the tenancy?
Yes. If you have sent Prescribed Information document to be digitally signed, and perhaps some of the tenants are not signing it and you believe they won...
What is the Deposit Replacement Scheme (DRS) feature in Tenancy Manager?
The Deposit Replacement Scheme (DRS) feature allows letting agents to manage tenancies where DRS is used instead of the traditional security deposit.
How do I enable the Deposit Replacement Scheme (DRS) for my agency?
Note: Only users with Tenancy Manager Admin permissions can enable DRS. To enable DRS, follow these steps: Access the branch settings page from your Tena...
What happens to the security deposit field when Deposit Replacement Scheme (DRS) is enabled for a tenancy?
When DRS is enabled for a tenancy, the deposit amount field will be disabled and not required. Agents are still required to choose a deposit protection prov...
How does the move-in Monies calculation change when using Deposit Replacement Scheme (DRS)?
With DRS, the move-in Monies calculation will include only the first rent payment minus the holding deposit. Neither the deposit nor the deposit replacement...
What changes occur in the tenancy agreement when Deposit Replacement Scheme (DRS) is used?
The tenancy agreement will be updated to: Include the definition of the deposit replacement guarantee. Include a deposit replacement guarantee clause. D...
How do offer emails change when Deposit Replacement Scheme (DRS) is configured for a tenancy?
Offer emails to tenants and landlords will be updated to indicate that the deposit is £0 and that a deposit replacement scheme is used.
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