If you want to renew a tenancy that you currently don't have on Tenancy Manager, you can add that tenancy as a renewal. To add a tenancy as a renewal,...

If you wish, you can keep the tenancy rolling on a monthly contractual periodic basis (as set out in the AST agreement) rather than renewing it for anothe...

If tenants and/or landlords decide that they don't want to roll or renew the tenancy, you can mark the tenancy as terminated by clicking "Terminat...

Yes. If you have sent Prescribed Information document to be digitally signed, and perhaps some of the tenants are not signing it and you believe they won...

The Deposit Replacement Scheme (DRS) feature allows letting agents to manage tenancies where DRS is used instead of the traditional security deposit.

Note: Only users with Tenancy Manager Admin permissions can enable DRS. To enable DRS, follow these steps: Access the branch settings page from your Tena...

When DRS is enabled for a tenancy, the deposit amount field will be disabled and not required. Agents are still required to choose a deposit protection prov...

With DRS, the move-in Monies calculation will include only the first rent payment minus the holding deposit. Neither the deposit nor the deposit replacement...

The tenancy agreement will be updated to: Include the definition of the deposit replacement guarantee. Include a deposit replacement guarantee clause. D...

Offer emails to tenants and landlords will be updated to indicate that the deposit is £0 and that a deposit replacement scheme is used.