Customer FAQ's
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Rightmove Plus reports

Create and edit your patch in Rightmove Plus
In Rightmove Plus, the dashboard on the landing page and your Market Share Reports pull data from your 'default' patch.  We advise the patch sto...
Fri, 21 Nov, 2025 at 2:10 PM
How to use the Market Share Reports
To help you make the most of our market share reports, you can find our helpful guides and video tutorials on the Rightmove Hub here. Learn about the Marke...
Mon, 15 Dec, 2025 at 4:48 PM
How to use the Best Price Guide
Once logged in to Rightmove Plus, from the landing page you can access the Best Price Guide from the shortcut option, or through the 'reports' tab o...
Fri, 21 Nov, 2025 at 4:26 PM
How to use the Lead Reports
The lead report is in Rightmove plus, and it gives you a view of how many emails and calls you have received from Consumers via the Rightmove website.   ...
Fri, 21 Nov, 2025 at 4:27 PM
Why isn’t my property appearing in the Available Stock report?
Check the filters are accurate in your Market Share report so you don’t miss out on how your properties are performing. Keep in mind that the reports reflec...
Mon, 15 Dec, 2025 at 4:41 PM
Why isn’t my property appearing in the Sales or Let Agreed report?
Check the filters are accurate in your Market Share report so you don’t miss out on how your properties are performing. Keep in mind that the reports reflec...
Mon, 15 Dec, 2025 at 4:44 PM
Why isn’t my property appearing in the New Instructions report?
Check the filters are accurate in your Market Share report so you don’t miss out on how your properties are performing. Keep in mind that the reports reflec...
Mon, 15 Dec, 2025 at 4:43 PM
My Market Share dashboard shows that I rank differently to my competitors than I expected
The four white widgets below are reflective of your default patch.  Please check that the postcodes of the properties that you have marketed, sale agree...
Mon, 15 Dec, 2025 at 4:47 PM
Call Recording
Call recording is a feature we offer, that allows calls that come through via the Rightmove website to be recorded.  For calls to be counted and recorde...
Mon, 15 Dec, 2025 at 4:55 PM
Market Share Promotion Guidelines for Estate & Letting Agents
What this FAQ article covers: I want to publish my Market Share data from Rightmove Plus, can I do this? How do I report an unsubstantiated claim to Righ...
Fri, 2 Aug, 2024 at 9:33 AM