Customer FAQ's
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Rightmove Plus reports

How do I create and edit my patch in Rightmove Plus?
Some key things to note: For each map area, we will show you the outcodes you are covering along with the percentage of your stock. You can have one patc...
Tue, 23 May, 2023 at 3:58 PM
How do I use the Market Share reports?
There are helpful guides on the Hub to help you make the most of our reporting suite which you can find here.
Mon, 13 Mar, 2023 at 12:03 PM
How do I use the Best Price Guide?
From the landing page you can access the Best Price Guide from the shortcut option or through the menu bar. The first thing you can do is search fo...
Thu, 22 Jun, 2023 at 3:35 PM
How do I use my lead reporting?
The lead report is held in Rightmove plus and it gives you a view of how emails and calls you have received from Consumers via Rightmove.   To access th...
Tue, 23 May, 2023 at 4:21 PM
Why isn’t my property appearing in the Available Stock report?
Check the filters are accurate in your Market Share report so you don’t miss out on how your properties are performing. Keep in mind that the reports reflec...
Mon, 13 Mar, 2023 at 12:11 PM
Why isn’t my property appearing in the Sales or Let Agreed report?
Check the filters are accurate in your Market Share report so you don’t miss out on how your properties are performing. Keep in mind that the reports reflec...
Mon, 13 Mar, 2023 at 12:12 PM
Why isn’t my property appearing in the New Instructions report?
Check the filters are accurate in your Market Share report so you don’t miss out on how your properties are performing. Keep in mind that the reports reflec...
Fri, 2 Jun, 2023 at 10:26 AM
My Market Share dashboard shows that I rank differently to my competitors than I expected
These four white widgets are reflective of your default patch. The data shown is the last 7 days of activity not inclusive of today. If you have other patc...
Mon, 13 Mar, 2023 at 12:12 PM
Call Recordings
Alongside having a Geo number to track your calls, Rightmove can also record your calls. This can only be activated if you have filled in a consent form. If...
Thu, 22 Jun, 2023 at 3:41 PM
Market Share Promotion Guidelines for Estate & Letting Agents
What this FAQ article covers: I want to publish my Market Share data from Rightmove Plus, can I do this? How do I report an unsubstantiated claim to Righ...
Fri, 2 Aug, 2024 at 9:33 AM