Rightmove Customer FAQ

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Property Listings

I’ve loaded a property and it’s not showing on Rightmove? There are a few reasons why your property may not be showing on Rightmove, below are some tips to help you get your properties loaded. I load my properties... Can I keep advertising a property whilst another agent has a sale progressing? You can continue to advertise a property as available if the vendor is still open to receiving offers through you, however, if the sale completes with anoth... I’m advertising a property with another agent; can I mark it as SSTC if they agreed the sale? Only the agent that has achieved the offer accepted can market the property as SSTC or Under Offer unless there is a split fee.  If you list a property as ... I am changing my software provider, what do I need to do? Things you need to know and do before the changeover: Make sure that all properties you wish to display on Rightmove are on the new software All existing... Where can I find the latest version of the Rightmove feed specifications? The latest version of our specifications can be found here. My property doesn't qualify for re-listing - what else can I do? If your property doesn't qualify for a re-listing, here are some ideas that you can try to encourage viewers. Product Options If you have some Premium... Invisible Property Needs to be Reinstated? Guidance from industry bodies states that properties should be withdrawn from Rightmove once the sale has completed, or the property is tenanted. To help y... Adding a New Property - Postcode not recognised? Sorry that we were unable to add your new listing to Rightmove.  We can certainly look into adding any new Postcodes or door numbers into Rightmove Plus... My property is showing on Rightmove but only when I search by the postcode? There are a few reasons why your property may not be appearing when searching for a village/town/city. One of the 1st things to look at is the map view on t... How does a property show under the RM filters? We have many different filters on the website for our consumers to use to help tailor their search results. The below will detail different filters and how ...
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