Customer FAQ's
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Property Listings

Which Residential property type best fits my property?
This FAQ explains what different property types are available and how they show in search results. It helps you understand why certain properties appear (or...
Tue, 9 Jun, 2026 at 11:12 AM
Can I Request Historic Data for a Property Listed on Rightmove?
The historic property information available to you depends on your relationship to the property. This may include details such as when the property was fir...
Fri, 17 Jul, 2026 at 11:53 AM
Reinstating a Property Removed as a Duplicate
What is a duplicate listing? How it works Why has my property been identified as a duplicate? What you should do If you experience an error My pr...
Wed, 23 Sep, 2026 at 10:49 AM
Reporting Misleading Property Adverts
We want property adverts on Rightmove to give home hunters a clear and accurate representation of the property being marketed. If you believe a property...
Tue, 22 Sep, 2026 at 3:03 PM
Reporting an Incorrect Property Price
What should I do if a property is showing at the incorrect price on Rightmove? If you believe a property is being advertised at a price that does not refle...
Mon, 21 Sep, 2026 at 5:33 PM
Correcting the status of a property on Rightmove (Available/SSTC/Under Offer)
There are a few reasons why your property may not be showing the correct status on Rightmove. The solution will depend on what method you use to upload your...
Tue, 29 Sep, 2026 at 4:51 PM
Price reduction flags on Property Listings
What are price reduction flags and what do they do? If a property is reduced by 2% or more, the property will be sent out in Rightmove’s instant alert e...
Thu, 1 Oct, 2026 at 3:15 PM
Can I relist a property as new if I change the listing?
In certain circumstances, an active listing may be uploaded as a new listing rather than being updated. This is permitted when there has been a signifi...
Thu, 1 Oct, 2026 at 3:17 PM